Performance, Feedback, and Retention
Track lead time to first value, milestone predictability, quality indicators, and business impact. Resist vanity metrics. Pair quantitative data with qualitative insights from stakeholders and end users. The blend tells the full story, guiding smarter resourcing and deeper freelancer alignment over time.
Performance, Feedback, and Retention
Offer specific, timely, behavior‑based feedback and invite the same in return. Run short retros after milestones to capture lessons while fresh. Feedforward suggestions—what to try next—turn critique into momentum, sustaining a collaborative spirit even when timelines are intense.
